Who we are
Our website address is: https://www.esh-immi.ca. The website is owned and operated by Espace Harmony Immigration Inc. (Canada).
Applicable laws
We manage your personal information in accordance with
Alberta’s Personal Information Protection Act, Canada’s Personal Information Protection and Electronic Documents Act and other applicable laws.
We are required to comply with the College of Immigration and Citizenship Consultants Act, the Code of Professional Conduct for College of Immigration and Citizenship Consultants Licensees, as well as other by-laws and regulations made thereunder. These regulations may affect the collection, processing, storage and disposal of your data.
Cookies
Cookies may be used to allow you to set your language preference.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Your data is accessible by our employees and contractors, who may be located outside Canada, the European Union and Switzerland, for the purpose of our business relationship (including initiation of contact) only.
Your personal data may be shared with, and further processed by, government agencies and other organizations, with your consent or at your request to fulfill contractual services.
Your data may be disclosed to comply with legal obligations, to protect us from legal liability, to enforce our legal claims, to prevent and investigate fraud and other wrongdoings in relation to our services, and to protect personal safety of our employees, contractors, clients and others.
How long we retain your data
Subject to applicable laws and regulations, we retain your data for as long as it is necessary to achieve the purpose of the collection of your data.
We process process and store your data for the duration of our business relationship, including the initiation of a contract and the conclusion of a contract.
We are subject to various retention and documentation
obligations resulting among other things from tax law and regulatory provisions. The periods specified there for retention and documentation may be from six to ten years following the
end of the business relationship or the initial contact.
Your data may be retained for the purpose of other legitimate interests under the law, such as for the establishment, exercise or defence of legal claims.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Your data may be processed outside Canada, the European Union and Switzerland. We make all reasonable efforts to ensure the confidentiality of your personal data.
Contact
For inquiries regarding your data, you may contact us at [email protected].
If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta:
Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 – 6 Avenue, SW
Calgary, Alberta T2P 3W2
Phone: 403-297-2728 Toll Free: 1-888-878-4044
E-mail: [email protected] Website: www.oipc.ab.ca